Trend driven workshop
Postal Services

May 22&23, 2018 Kraków, Poland

Digital Transformation

Postal services are more digital than we thought. But it’s not true that means the end of the good old vacation postcard. There is a lot of exciting disruption in postal services right now, and many postal companies have started the digitalization journey.

Event Speakers


Ralf Nejedl

SVP B2B Deutsche Telekom Europe DEUTSCHE TELEKOM AG

Claudia Pletscher

EVP Development and Innovation SWISS POST

Mitja Jermol

Chair on Open Technologies for Open Educational Resources

Rosa Stojnic

Head of Development and Management of Digital Services Department CROATIAN POST

Event agenda


11:30 – 12:30

Welcome lunch and startup market place


12:30 - 12:40

Opening and agenda of the event

Anton Petric, VP Enterprise Infrastructure B2B Europe, DT


12:40 – 13:10

Technology Trends

Ralf Nejedl, Senior VP B2B Europe, Deutsche Telekom


13:10 – 14:15

Swiss Post - Challenges and chances of the digital transformation

Claudia Pletscher, Head of Development and Innovation, Swiss Post


14:15 – 14:45

Digitalized Post - Innovative solutions in practice

Rosa Stojnic, Head of Development and Management of Digital Services Dept. Croatian Post


14:45- 15:00

Coffee and networking break


15:00 - 15:45

AI - Start now to catch success tomorrow

Mitja Jermol, UNESCO Chair on Open Technologies and a Head of the Centre for Knowledge Transfer at Jozef StefanInstitute in Slovenia


15:45 - 16:30

Pitches of start-ups Part 1


16:30- 16:45

Coffee and networking break


16:45 – 17:40

Pitches of start-ups Part 2


17:40 – 18:30

Startups marketplace


18:30 - 19:00

Kraków sightseeing tour in the electric vehicles / transfer to the restaurant


19:00 – 22:00



09:00 - 9:10

Agenda for the 2nd day - Trend-driven workshop


09:10 - 10:00

01 Trends: Identify and localize


10:00 - 10:45

02 Trends: Identify and localize


10:45 - 11:00

Coffee and networking break


11:00 - 12:00

03 Trends: Mapping and parameterize


12:00 – 13:00



13:00 – 13:45

Trend Apply: Ideation


13:45 - 14:00

Coffee and networking break


14:00 -15:00

Review and decisions


15:00 - 15:30

Wrap up and Closing

Anton Petric, VP Enterprise Infrastructure B2B Europe, DT


Telekom Shiptimize is a shipping platform that automates the shipping process of eCommerce businesses bundling all sales channels in one shipping platform that enables to ship parcels flexibly with multiple carriers according to the most added value while receiving first class customer service.
Telekom Eurosender Ltd is a leading online platform for booking door-to-door logistics services in Europe. By aggregating the shipping needs of its customers, Eurosender Ltd is able to negotiate better prices with the most respected European courier, postal companies and freight-forwarders while maintaining a high level of service.
Telekom Pzartech develops a visual recognition technology that enables users of complex mechanical equipment to quickly identify parts using image processing and deep learning.
Telekom Unmanned Life’s Autonomy-as-a-Service AI Software Platform integrates drones of different types (aerial, ground, hybrid) and with a variety of capabilities to work together as robust autonomous workforces conjunction with other IoT devices and hardware, powering the deployment of AUTONOMY-AS-A-SERVICE over the cloud via a single user interface.
Telekom The Munich based Company was founded December 2014 and is already used with 250 Customers. ProGlove's Mission is to connect the human worker to the industrial IoT. With its human-centered design and design thinking methods, the Start-Up is always up to date on the needs of its customers.
Telekom Assay provides electric vehicles for posts, package & food delivery companies and restaurants as well as useful data like usual track routes and driving styles of employees which can be then analyzed for optimization. Electric scooters and electric three-wheel scooters run under th e company Jeden Ślad..
Telekom LOVESPACE is Europe’s first and largest full-service storage company. We make it painless for our customers to move and store things from boxes to beds. Since 2013, we have served over 30k customers and moved over 500k items across the UK. We have recently launched in Lisbon and Dublin and are planning to expand further across Europe in the next 12 months.
Telekom PaketChef is a Corporate Startup of T-Systems focusing on the optimization of last mile parcel logistics: SIMPLY. CONTROL. YOUR PARCELS. Our ambition is to make urban logistics more efficient, customer friendly and ecological by providing a software solution to connect Consumers, Retailers and Parcel Services.



Transformation of Postal Services

What we learned at Deutsche Telekom’s Transformation of Postal Services - Trends Driven Workshop, held with hub:raum in Krakow, Poland from 22–23 May 2018. Watch video

Postal services go digital

Our guests from postal services in Switzerland, Poland, Slovakia, Croatia and Romania highlighted the huge creativity going into bridging the digital and physical postal worlds. See more

When and where


22nd & 23rd of May 2018

Hub:raum Kraków
Address: Przemysłowa 12 Street
Kraków, Poland

View map

Get directions



Krakow Airport Taxi is the only official taxi service at the airport

Phone booking:
+48 12 258 0 258,
+ 48 668 307 307

Public transport

Direct train from Balice AirportTelekom Zablocie Station "Krakow Zablocie"Telekom 3 minutes walking distance to hubraum

Check Train schedule here

Contact person


Agnieszka Chrzanowska
Deutsche Telekom AG

Martha Mularczyk
Deutsche Telekom AG

Terms and conditions

The data provided by me can be used by Deutsche Telekom AG for general customer consultation, requirements-orientated design of the services I use, advertising and market research. Transferring this data for these purposes within the scope of my consent is to be done so solely within Deutsche Telekom AG. The use of my data for the above-listed purposes cannot be done so if I withdraw my consent. Withdrawing consent can be done so either in writing or electronically, e.g., via Email, at any time.